Contact Us

Need help with an order, delivery, return, or product question? Our support team is here to help.

Order support: customers@10grains.co.uk
General enquiries: hello@10grains.co.uk
Phone: 020 3937 7855
Response time: We aim to reply within 1 business day.
Business hours: Monday to Friday, 9:00 AM to 5:00 PM UK time.

You can also use the contact form below. Please include your order number if your message is about an existing order.

Business information

10Grains is operated by 10GRAINS LTD.
Company number: 16391984
Registered office: A B 37 Upton Lane, London, Newham, England, E7 9PA

Before contacting us

For delivery updates, please check the tracking link sent to your email. If you have not received tracking, contact us with your order number and we will check it for you.

For returns, please review our Refund Policy first so you can see the return process, return conditions, and refund timing.

You can also contact us by completing the form below. Our support team will get back to you as soon as possible.